Frequently Asked Questions


If you cannot find the answer within these FAQs then see our full delivery policy.

Unfortunately since Brexit we are unable to deliver to Northern Ireland. We apologise for this inconvenience.

Yes, we will send tracking information by email with a link to track your order.


See our returns and refund policy for details.

Refer to our warranty information for details of how to claim.

Can't find the answer?

Please contact us if you have any enquires or would like assistance with your purchase.

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Challenge 2.4kw Upright Oscillating Fan Heater
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Vax ECR2V1P Dual Power Advance Upright Carpet & Upholstery Washer